Privacy Policy 

Last updated August 2020

Selldevice and its affiliates and subsidiaries, meaning companies related by common ownership or control (collectively “Selldevice,” “we,” “us” or “our”) respect your (the “user,” “you” or “your”) right to privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy describes in greater detail our privacy practices for collecting and maintaining certain information collected about you.

This Privacy Policy applies to all versions of our website,, applications, and all of our products, websites, media forms and/or channels (collectively, the “Site”).

You agree that by accessing the Site in any way, you have read, understood, and agree to be bound by all of this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page. We require you to read and agree to this Privacy Policy when you access and use in any way the Site.

We encourage you to review the Privacy Policy whenever you access the Site to get a quote for your phone, tablet or other audio device and review your options for trading in your old device for something better. We are excited to bring you this opportunity!

  1. Application of this Privacy Statement

This Privacy Policy (the “Privacy Policy”) applies to our Site, products, and related services whether or not they link to this Privacy Policy. Selldevice is the responsible entity for all Personally Identifiable Information subject to this Privacy Policy for any services to users anywhere in the world.

  1. Information We Collect

We may collect some limited information from you through the following channels:

  • We ask our users for information upon sign up for our services such as phone number, e-mail address, name and passwords in order to create an account.
  • We maintain a helpdesk function for addressing any questions, comments or concerns about the Site. We may access users’ e-mail address and any other information they elect to provide as part of responding to such inquiries. This information is only utilized for customer support, is stored only for recordkeeping and analytics purposes, and is not otherwise shared.
  • We may from time to time collect automatically-collected information when you access our services (“Usage Data”), such as browser information, link interaction with our products, Internet Protocol (“IP”) address, and any other usage information collected from various tracking tools (collectively “App Usage Statistics”).
  • We may collect certain data from cookies (“Cookie Data”). A cookie is a term given to describe a certain type of message that is communicated to a web browser by a web server when a user navigates the Site. The main purpose of a cookie is to identify users and prepare customized web experiences for the users.
  • We may also, when you enable our location-based services, collect Global Positioning System (GPS) location data and/or motion data.
  1. Information Disclosure

We limit any sharing of information we have collected about you to certain narrow purposes. Your information may be shared for the following reasons only:


If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.


Along with those uses otherwise stated in this Privacy Policy, we may use your information for certain bona fide legitimate business purposes such as accounting and inventory management, market analyses, statistical research, order management and customer relation management. From time to time, these activities may involve third parties, such as the host company who hosts our website, shipping companies, and marketing companies who assist us with e-newsletters and other communications.


If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred to or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor the commitments we’ve made in this Privacy Policy.


Our interaction with third parties is highly limited as set forth in this privacy policy. From time to time, we may integrate or otherwise utilize API for social media through the Site, but all users will be provided the opportunity to “opt in” or “opt out” of this function.

  1. Our Stance on Contact with You

We may from time to time contact you to remind you about something related to the Site, such as promotions or deals or for upgrades or alerts about other great services we have in the works through “push notifications” or similar means. If you do not wish to receive these type of notifications, you will be provided an “opt-out” option.

We may also contact customer users in other ways such as e-mail with promotional materials, newsletters, and discounts. You will be provided an “opt-out” option if you do not wish to take advantage of these communications.

  1. How We Keep Your Personal Information Safe

We use best practices regarding administrative, technical, and physical security measures to help protect your information. While we have taken these reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide us your information.

6. Policy Regarding Children

We do not knowingly solicit information from or market to children under the age of 18 unless the children have been granted permission by their parents to use our Site. If you become aware of any data that we have collected from children under age 18, please contact us using the contact information provided below.

Contact Us

For questions or concerns related to Privacy, we can be contacted via e-mail at